Terms of Service

These Terms of Service (“Terms”) govern your use of the Driftproof website at driftproof.io and any consulting services provided by Driftproof (“we,” “us,” or “our”). By accessing this website or engaging our services, you agree to these Terms.

Services

Driftproof provides Salesforce consulting services, including:

• Full Salesforce Implementation — end-to-end setup, configuration, data migration, and go-live support for new Salesforce orgs.
• Optimization & Rescue — auditing, fixing, and improving existing Salesforce orgs that have drifted from best practices.
• Advisory & Strategy — fractional CRM leadership, roadmap planning, and ongoing strategic guidance.

The specific scope, deliverables, timeline, and fees for any engagement are defined in a separate Statement of Work (SOW) or proposal agreed upon by both parties before work begins.

Payment Terms

• Fees for consulting engagements are outlined in the applicable SOW or proposal.
• Invoices are issued on the schedule specified in the SOW (typically monthly or by milestone).
• Payment is due within 15 days of invoice date unless otherwise agreed in writing.
• Late payments may incur a fee of 1.5% per month on the outstanding balance.
• Discovery calls and initial consultations are provided at no charge.

Intellectual Property

Your Property

You retain ownership of all data, content, and materials you provide to us during an engagement. Your Salesforce org, business data, and configurations remain your property at all times.

Our Property

All content on this website — including text, design, code, graphics, and documentation — is owned by Driftproof and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our website content without written permission.

Work Product

Unless otherwise specified in the SOW, custom configurations, automations, and deliverables created specifically for your Salesforce org during an engagement are assigned to you upon final payment. General methodologies, tools, templates, and frameworks developed by Driftproof remain our intellectual property and may be reused across engagements.

Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during an engagement. This includes business data, system credentials, strategic plans, and any information marked as confidential. This obligation survives termination of the engagement for a period of two years.

Website Use

When using this website, you agree not to:

• Submit false, misleading, or fraudulent information through our forms.
• Attempt to interfere with or disrupt the website's operation.
• Use automated systems to scrape content or submit forms.
• Violate any applicable local, state, national, or international law.

We reserve the right to restrict access to the website for any user who violates these terms.

Limitation of Liability

To the maximum extent permitted by law:

• Driftproof provides this website and its content “as is” without warranties of any kind, express or implied.
• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services.
• Our total liability for any claim related to our services shall not exceed the fees paid by you for the specific engagement giving rise to the claim.
• We are not responsible for any third-party services, including Salesforce, that may experience outages or changes outside our control.

Indemnification

You agree to indemnify and hold harmless Driftproof from any claims, damages, or expenses arising from your violation of these Terms, your misuse of our services, or any third-party claims related to your Salesforce org or business operations.

Termination

Either party may terminate a consulting engagement as specified in the applicable SOW. If no termination clause is specified, either party may terminate with 30 days' written notice. Upon termination, you are responsible for payment of all work completed through the termination date. We will provide reasonable transition support and deliver any completed work product.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Texas.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website or our services after changes are posted constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Contact us at bryton@driftproof.io.